At HandiArt Store, we strive to ensure complete satisfaction with every purchase. However, if you are not entirely happy with your order, we’re here to help.

📦 Return Policy

  • Return Window: You may request a return within 7 days of receiving your order.
  • Eligible Conditions: Returns are accepted only if the product is:
    • Damaged or defective
    • Incorrect item delivered
    • Significantly different from the description
  • Return Process:
    1. Contact us within 7 days via email or WhatsApp with your order number and clear photos/video of the issue.
    2. Our team will review the request and guide you through the return process.
    3. The product must be unused, in its original packaging, and returned in the same condition as received.

💸 Refund Policy

  • Refund Timeline: Once the returned product is received and inspected, we will initiate the refund within 7 business days.
  • Refund Method: The amount will be credited back to your original payment method.
  • Non-Refundable Items: Customized or made-to-order products (e.g., personalized paintings, engraved items) are not eligible for returns or refunds unless damaged during delivery.

⚠️ Important Notes:

  • Returns without proper evidence or initiated after the 7-day window will not be accepted.
  • Shipping charges (if any) are non-refundable unless the return is due to our error.

For any return or refund requests, please contact:
📧 Email: handiartstore@gmail.com
📞 Phone/WhatsApp: +91 9887381038 / +91 8619409588